why we prefer instagram for all inquiries

We have been given the greatest gift of all not just to have left our 9-5 jobs and start a business, but to be parents to our two beautiful daughters Loveen and Luna. Loveen is 20 months old and Luna is 5 months old. We are full time parents who are still struggling to find reliable and affordable babysitters through the week, with only one set of parents who help when they can. Daycares are full and in home babysitters don’t come cheap. We are surviving but you can imagine our daily task of working full time and being parents full time. It has been a joy to see their bright eyes every morning, dining together, and watch them grow and change each day. It’s not all sunshine in fact, it’s the hardest journey we’ve taken as new parents and as new business owners. Both of these joys in our life are demanding pulling us left and right, every day and every moment. With this said, we may not be able to answer every phone call nor reply to inquires at an instant. It is done based on our availability in between taking care of our family and prioritizing the orders at hand. As we learn to parent and adapt to these challenges, we can only ask for your patience. We understand that in today’s world when we want something, we expect it right now. Trust that we will DELIVER amazing results.

You might be the type that loves to take care of tasks like planning a party at work, when you can’t think of work. Or maybe you’re the type that likes to have your full concentration, after the kids go to bed. In today’s world, we all have options and there is no better way to inquire, than at your own time. With Instagram direct message, simply send us an inquiry with the answers below. We use this information to make sure we have a spot open to service your event, if at all. Though we do cater to most of LA/OC, it doesn’t mean we can go everywhere, every weekend. Read about how our process works to understand this better.

We may be online and chatting with other clients at the time you inquire, in which we can get to you right away. Many times, we may not be online for our reasons above, but do see your inquiry come through. We understand how important your time is. When we are able to respond, we do so when there is time to discuss your event further. At this time, we try our best to answer any your questions and concerns. Quotes are only given via this chat thread and getting you reserved quickly is our goal. Note that many times when your event requires a mockup, it doesn’t happen over night. Instead it may take days to research, brainstorm, source, and design your mockup. Please be patient with this process. Overall, the convenience of asking questions when we have a question, is wonderful. The best part is that all discussions from when you first inquired is written down for referencing of colors, design options, quotes, and any changes. This avoids miscommunication that often happens over the phone. Everything is confirmed via chat. During production, our team can reference the chat for anything we may have missed. This results in a more accurate order fulfillment and quick communication for completion of the order. It is truly the best way to communicate in today’s world. Oh, and you get to chat with a real person, not a robot! Kids screaming in the background? Spouse being annoying? No problem, we can’t hear a thing!

Short staffing, where do we begin? It’s a problem all businesses are having small and large. We are currently a husband and wife team always looking for individuals to join our team. It’s been a struggle to fill the hats needed to grow. New recruits are onsite at times but there is yet a set team to deliver small orders or execute full events. Until we fulfill these positions, we can only take on so many events a weekend. This also means that there are less teams to bring in revenue to meet our weekly quota unfortunately leading to higher minimums in order to book our services. We can’t wait to grow our business in order to assist every one of you!

If you or anyone you know would love to work full or part time in delivery, setup, breakdown, driving, etc please click on the button below and inquire.